FAQs

RIDE RESOURCES

We’ve got the tools you need to help make your ride and fundraising a success!

2023 Promotional Toolkit

2023 Promotional Toolkit

Download
2023 Team Captain Handbook

2023 Team Captain Handbook

Download
Fundraising Toolkit

Fundraising Toolkit

Download
2023 Ride Day Adventure Kit

2023 Ride Day Adventure Kit

Download

FAQs

How do I log my miles?

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Your profile page includes your personal distance tally so you can track your distance to help us reach our 1 million kilometer goal.

Follow these steps to track your KMs automatically:

1. Download the FitbitStrava, MapMyFitness or Garmin app and set up your account

2. Log in to your Pedal to Empower account.

3. Under the heading Connect your preferred Fitness app, click your chosen app.

4. Follow the prompts to connect your account

5. When you next work out, select start your workout in the app on your phone. Once you end your workout, save your workout and your distance will be published to the tally on your page the following day.

If you have synced your app already but it is not working, please log in and re-connect it.

  • Fitbit: You must start an activity and save it. If no activity is logged, then your cumulative activity will sync at the end of the day. If you are having issues, try syncing through BOTH your Fitbit and the Fitbit app on your smartphone.
  • MapMyFitness: You must start your workout, stop your workout and then SAVE your workout. 
  • Strava: You must start your workout, stop your workout and then SAVE your workout.
  • Garmin: You must start your workout, stop your workout and then SAVE your workout.

Your tally will be updated each day with the previous day’s distances.

 

Manually adding activity

Remember, you can manually add your exercise to the tally in the My Fitness Activity tab within your logged in dashboard. 

1. Log in to your account and select My Fitness Activity.

2. Under Add activity, enter the required fields. Depending on the challenge this may be steps, distance and/duration.

3. The logged activity will now appear on your fundraising page!

What are the rules for participating?

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Participation is entirely voluntary and free to join. Riders are encouraged to upload their mileage achieved to help us reach our goal of 5,000,000 kilometers.

Where am I supposed to ride?

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You can ride any distance, anywhere you like! Choose your own route based on your level of experience. Check out our additional resources for more. We've got route planning advice for those of you just getting started, those picking up speed, and those of you who want to push yourselves.

What if the weather is bad?

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There’s always tomorrow! We’d love to have you join us 2-5 June but if the weather doesn’t cooperate, go for a ride on the 6th. You can also ride indoors on your smart trainer if you’d like.

How can I donate to World Bicycle Relief?

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Thank you for your support! Please click here to donate.

Can I continue fundraising after the event?

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Yes, your fundraising page will be live through June 12.

How do I submit my photos?

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Please post photos of your ride to your social media accounts and tag @WorldBicycleRelief and #PedaltoEmpower

What if my question isn't answered here?

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We'd be happy to help you out. Send us an email at info@worldbicyclerelief.org and we'll get back to you as soon as we can.